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Zero G Download Shop
Feb 28 2011
Forum Posts: 138
Member Since:
Jan 20 2011

Hi All,
Warning. I just tried to order download Tonio from the Zero G Download Shop. My credit card company, even with a PayPal verified Credit Card, makes me call in to verify all online purchases outside the USA.

I called them to confirm I was ordering Tonio from Zero G. They tell you to just put the order through again and they will mark it as ok, because I voice verified the order.

When I tried to order again, it was declined so I had to call into my credit card security department. They said the order was declined because of multiple purchases made by a French Software company selling video games till my card limit was reached.

I said I did not purchase anything except download Tonio from Zero G. They said Zero G had been hacked, and had to remove the hacked charges, close my account and open a new one.

So if you have recently ordered via the download shop, with a credit card. Check your card to make sure your Zero G Download Shop Order was not hacked also.

I already told Zero G what happened and checked my PayPal accounts to make sure they were ok.

My last 3 Zero G Download Shop purchases went through fine. And they were all in the past couple of weeks.

Happy Vocaloid Singing
Timothy Kelly

Mar 1 2011
Forum Posts: 268
Member Since:
Feb 4 2004

I mentioned this to Zero-G and they are confident that the site is fine.

If there is a problem it is far more likely to be Paypal than Zero-G, seeing as they are handling the transactions.

To be honest, it sounds like your card was simply used fraudulently, which unfortunately happens to people all the time. Luckily your card company are sorting it out.

Mar 2 2011
Forum Posts: 138
Member Since:
Jan 20 2011

Hi All,
Just passing on what bankcard security told me. They opened a hacker fraud case. I also reported what happened to PayPal Security and Zero G.

Like I said my last 3 orders were fine.

I just wanted to pass on what happened, in case the same thing had happened to anyone else.

Hopefully, the hacker will be caught and no Internet for Life would be a good start.

I was lucky enough to be be talking to my bank card company right after it happened and they can track all online purchases made anywhere on earth in real time.

Nothing dumber than to hack someones card, use it online, and download the fraud purchases to your home or office or have products mailed to you.

Zero G was kind enough to offer me the 2 discount coupons later in the month, if I decide to purchase download Tonio after I get my new bankcard.

Happy Vocaloid Singing
Timothy Kelly

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