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Installing error
Mar 5 2004
03:32
bob2004
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While installing, it pauses for about 10 minutes with my hard disk going nuts, then gives the error:

[b:rriqqmos]VOCALOID installation failed!
Error Code: 55EE08EE-77A4-475E-A163-D6A673498ECF
Click Finish to exit the wizard[/b:rriqqmos]

When I click Finish, it closes the installer and deletes the files it had already copied.

In the readme.html, it states:

“If two or more LAN cards are installed on the PC, the software sometimes cannot be launched.”

Well, I have two cards built into my motherboard. The readme.html also states:

“To fix these problems, please visit http://www.vocaloid.com/ and download the updates of the software.”

I have downloaded the new update, but cannot install it since it tells me I need v1.0.0 installed first.

What to do?

Mar 5 2004
08:54
edstratton
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First step is to register your Vocaloid product, if you have not already done so, at the Zero-G website (there’s a link on our homepage, http://www.zero-g.co.uk), in order to get any tech support. This is vital because our tech support service is reserved only for genuine purchasers of a Zero-G Vocaloid product, which enables us to provide a good efficient service to them. If we did not insist on this, the service could quickly get overwhelmed with enquiries from potential purchasers.

When you successfully register at the Zero-G site for tech support, you are taken to a special registered users’ page where it is explained how to contact our dedicated Vocaloid owner’s tech support service. When you contact that dedicated service through the proper channel, your problem can be sorted out promptly.

By the looks of it, you will be advised to follow a certain procedure that you will be given, to uninstall all components and, having followed certain other instructions that you will also be given, then re-install. Then you’ll install the 1.0.2 update, then all should be fine.

Mar 6 2004
02:23
bob2004
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Problem fixed :)

Seems it requires the comp to be unplugged from the rest of the network while installing (wtf!?).

Mar 6 2004
15:45
dpal
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Hi Bob2004, i have the same problem and impossible to install this piece of shit !
I have also two network card, i have unplugged the 2 cables and it don’t work.
Maybe can unplugged the 2 cards physically ?

Mar 6 2004
16:08
bob2004
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OK, my ‘fix’ didn’t fix it after all.

I was trying to install it on one of my other computers, and each computer gave the same type of error (just with a different number). On one of these, I unplugged the cable and it installed fine, so I thought I had solved the problem.

However on my main computer, unplugging the cable doesn’t work. Neither does uninstalling one or both cards.

I’ve heard of other users having problems installing onto a machine that has a boot drive with any letter apart from C: , this also gives an error and makes the installer quit.

I also took the disc to a friends house, and attempted to install on both his laptop and desktop computers, but again received an error.

So, so far I’ve got it installed on ONE computer out of 5. However this computer has a very small monitor, running at 640×480, and the Vocaloid software has a problem where several toolbar icons are pushed off the screen, with no way of adjusting their position, and unbeleivably the functions can’t be accessed from the menu either. So I haven’t been able to test the program very much.

I only register products which I plan to keep. Products that I plan to return to the store (I work there), I don’t register, since then they cannot be put back on the shelf. Needless to say this is one I will NOT be keeping, not most of all out of principle that software this buggy should never have been released, it’s disgusting that customers are expected to pay for broken software that requires tech support and patches before it’s even out of the box.

Mar 6 2004
16:28
dpal
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Incredible !
Same problem on my second computer, impossible to install it !
I think the cd protection sucks, customers pay too much for it and it don’t work.
Vocaloid is finished for me, i don’t want to waste my time just for install it.
My box is coming back to the shop.
Maybe i could test a cracked version, sometimes it work better than the original release !

Mar 6 2004
16:34
bob2004
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[quote="dpal":3n8zkf0r]Maybe i could test a cracked version, sometimes it work better than the original release ![/quote:3n8zkf0r]

Sad but true, all too often the problems are caused by some new wacky untested protection scheme that hinders the customer forever. It gets cracked within a day of release and the only people that ever suffer are those using the non-cracked version!

Mar 7 2004
00:30
gray
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I had no problems installing. But I only have 1 LAN card. Vocaloid will only work on the 1 LAN card iy was installed with.

Mar 7 2004
01:55
dpal
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my second computer have only one LAN card and it doesn’t work.
i don’t think LAN is the problem, maybe for activation but not for install.
i can’t enter my serial cause the install failed before, i never see it.

Mar 7 2004
16:05
madbloke
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I don’t actually have Vocaloid yet, but I was wondering. My computer has LAN onboard (on the motherboard rather than a seperate card). Does anyone know if Vocaloid will work with that, or does it need a card?

Mar 7 2004
16:33
dpal
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nobody can say to you if vocaloid work on your computer, just try it and cross your fingers :?
seriously, don’t buy it for now, wait for yamaha release a new version with a better programmed protection cause this one sucks a lot.

Mar 7 2004
17:06
gray
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[quote="dpal":1zx0bmom]my second computer have only one LAN card and it doesn’t work.
i don’t think LAN is the problem, maybe for activation but not for install.
i can’t enter my serial cause the install failed before, i never see it.[/quote:1zx0bmom]
Not sure what you’re saying here?? Is the serial # the problem or the card?? Serial # located inside front cover of manual. If you use serial # on cd package, it wont work.

Mar 7 2004
18:30
dpal
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the problem is the installer ! not the serial or the card.
the installer don’t work.

Mar 7 2004
21:33
andromeda
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My computer has a network card built in to the motherboard, not a separate card, and the installation was perfect, no problems. I do not connect to the internet using this network card. I connect via USB. Again no problem.
Chris

Mar 9 2004
10:18
tomsk
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Couldn’t Get Vocaloid Leon Or Lola To Work On My P4 2.4ghz WindowsXP Pro Computer.Keep Getting Message

Vocaloid Installation Failed!
Error Code:
55EE08EE-77A4-475E-A153-D6A673498ECF
And Then The Program Uninstalls It’s Self.

Well Get This

Tried It On My Daughters P2 350 mhz Win98 Computer With A Standard Dail Up Network Adaptor AND With No Internet Connection.
And The Bloody Thing Works Fine!

Taking The Piss Or What?

Can Anyone Tell Me WHY? : :x
Hold On!

I connect to the net via a broadband usb modem.Could this be the problem?
What if i disable my broadband connection and default to my lan card.If this works does it mean i’ll have to keep disabling my broadband connection everytime i use vocaliod?
Any advance would be helpful apart from the “contact yamaha support”been trying for ages but they’re very busy.I wonder why? :x

Mar 9 2004
23:11
davep
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Tomsk,

How much HD free space do you have? I have 1.5GB free on my main HD, but the instalation failed…..

I installed it on the same machine, but to a different HD and the installled worked fine.

Now, I could be wrong, but it looked to me like the instalation copied the main files to the HD before uncompressing them, so it needed almost twice the advertised space during the installation. My system did not have enough HD space for this, until I tried the HD with 140GB free….

Just a thought …..

Mar 10 2004
00:28
tomsk
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I have 62GB free space on a 120GB hard drive so space wasn’t a problem.
If i choose a custom install and install the componants seperately Then i can install The Editor and VSti the problem seems to be with the install of the following:
VOCALOID voice DB [Lola/Leon]
VOCALOID Expression DB [Standard]
VOCALOID Expression DB [Lola/Leon]

These Will Not install On My Machine :?

Mar 10 2004
09:44
administrator
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[quote="TOMSK":2u3jxp8g]I connect to the net via a broadband usb modem.Could this be the problem?
What if i disable my broadband connection and default to my lan card.If this works does it mean i’ll have to keep disabling my broadband connection everytime i use vocaliod?
Any advance would be helpful apart from the “contact yamaha support”been trying for ages but they’re very busy.I wonder why? :x[/quote:2u3jxp8g]
Hi TOMSK,
Have you registered your products with Zero-G? If you do, you are entitled to their free tech support. Please note this is NOT a Zero-G site, also please note that on the back of the Leon/Lola box it says…. “Neither Yamaha or its subsidiaries will respond to inquiries regarding this package. Please direct all inquiries to Zero-G ltd, or your local Zero-G distributor.” …. So it’s worth contacting them as they may have encountered this problem before.

Having 2 network devices installed may well be the problem. Does it install correctly when your modem is disconnected? (physically disconnected, I mean. I have a feeling vocaloid will still detect it if you just disable it from windows)

No you shouldnt have to disable the modem everytime you want to use vocaloid. But you may have to in order to install it. I dont understand why.

If you can get it installed, I suggest you go to….
[url:2u3jxp8g]http://www.vocaloid.com/en/download/en_1.html[/url:2u3jxp8g]
and download the latest update to the software (13MB), you will need to input a valid vocaloid serial number (inside front cover of manual) in order to download it. This update fixes various issues that arise because of more than one network device.:D the only snag is that it has to be installed over the top of a successful installation. <img class=” />

hopefully if you can install the software, then update it, then reconnect your modem, it will work…….. but who knows……

I would say definately register one of your serial numbers (Zero-G site) then you can get their tech support.

Also please post any solutions here so we can all benefit from it! Good Luck. 8)

Mar 11 2004
04:38
jimbo
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Mine runs fine with onboard LAN. No PCI network card installed.
LAN only needs to be enabled for installation. After that you can disable it in Control Panel if you want.

[quote="madbloke":3tiwuukr]I don’t actually have Vocaloid yet, but I was wondering. My computer has LAN onboard (on the motherboard rather than a seperate card). Does anyone know if Vocaloid will work with that, or does it need a card?[/quote:3tiwuukr]

Mar 24 2004
13:30
birty
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Can I recount an issue I had with installing LOLA that might offer a route to try.

I have a Spacewalker machine with embedded Realtek LAN card. All installed ok but it wouldn’t authorise. Turned out that because I had installed this machine to be as lean as possible I hadn’t installed TCPIP although the network drivers were installed. The lesson here is that vocaloid uses the networking API’s to poll the MAC address of the card.

With two cards, have you tried disabling one of the network cards?
You could also try uninstalling the card drivers for the second network card

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